At Big Ben Services, quality isn’t just a box we tick – it’s the framework that guides every part of our business. Our service model is built on robust systems, clear processes and a commitment to continuous improvement across Quality, Environmental Responsibility and Workplace Health & Safety.
We are dedicated to delivering consistently high-quality cleaning services across Australia’s commercial kitchens and food-service environments.
To achieve this, we maintain structured management systems supported by:
Every job, in every location, is carried out with the same level of care and attention to detail – ensuring our customers can rely on us for safe, compliant and professional results.
The safety of our team, our customers, and the environments we work in is our highest priority.
Our Occupational Health & Safety systems focus on:
We are committed to fostering a culture where safety comes first – every shift, every site, every technician.
Big Ben Services recognises its responsibility to minimise environmental impact. We continuously implement and improve practices that support sustainable operations, including efficient chemical use, waste-reduction initiatives, and environmentally responsible cleaning methods.
We actively look for opportunities to improve our footprint while maintaining exceptional cleaning standards.
As a trusted Australian commercial cleaning provider, Big Ben Services aligns its operations with globally recognised standards and is proud to follow the frameworks of:
ISO 9001 – Quality Management Systems (Download Certificate)
ISO 14001 – Environmental Management Systems (Download Certificate)
ISO 45001 – Occupational Health & Safety Management Systems (Download certificate)
These standards support our ongoing mission to deliver reliable, compliant and industry-leading commercial cleaning services to all sectors we serve.
Big Ben Services delivers cleaning solutions that meet regulatory standards & exceed client expectations.
